BigProfiles was founded in 2017 by Lorenzo Luce, and is a leading predictive analytics company that specializes in harnessing artificial intelligence to enhance customer interaction and retention. The company’s mission is to empower businesses by providing a deeper understanding of customer behaviors and needs. Leveraging advanced AI algorithms, BigProfiles’ platform allows businesses to build highly tailored engagement strategies, identify potential customers, and prevent churn. “We are driven by the desire to make customer data more actionable, allowing businesses to anticipate customer needs,” says Casolari. Their solution is widely used in sectors like telecommunications, insurance, and utilities, where data-driven customer engagement is critical. With its ability to process vast amounts of data quickly, BigProfiles has become a trusted partner for companies looking to improve customer satisfaction and operational efficiency. By utilizing predictive models, BigProfiles has a unique ability to identify high-value customer profiles, enabling sales teams to focus efforts on the right targets.